Frequently Asked Questions
How do I book a tent?
Do I need to leave a deposit?
How far in advance do I need to book a tent?
What will the tent cost?
How do I know what tent size is appropriate for my event?
How do I know if a tent will fit in my yard?
Can I have a tent set up on a driveway or in a parking lot?
Do I have to set up the tent?
When will the tent be delivered?
Do you set up tents out of town?
What is the cost for delivery?
Can I pick up a tent and install it myself?
Are tables, chairs and other accessories delivered with the tent?
Do you charge extra to deliver tables and chairs?
Who sets up the tables and chairs?
Do the tents come with sidewalls?
What if I have a problem while using the tent?
To book a tent you should start by calling us to ensure that the tent size that you want is
available for your date. If you are interested in renting accessories such as tables and chairs you should
check on the availability of these items as well. Once we have confirmed that the items you want
are available, a rental agreement will be written up which describes what you are renting,
the cost, where it will be set up and when. Along with a rental agreement, a
deposit is also required to book a tent.
We require a deposit of 50% to reserve a tent. The deposit would also apply to any tables, chairs
or other accessories that you might rent. The balance of the rental is not due until the tent is
installed. In other words, we set
up the tent (and deliver the accessories if rented) and make sure that you are satisfied with
everything before you will be asked for payment of the remaining 50%.
Booking a tent or accessories is always subject to avilability,
so it is important that you book your tent or accessories while they are still available.
Some weekends will completely book up before others and, unfortunately, it is difficult to predict
exactly when this will happen. However, you can call us at any time
and ask if a tent is currently available for the date that you have in mind.
We have a price list which covers all of our tent sizes and accessories. All
prices include a complete set of detachable french window walls (enough to enclose the
entire tent) as well as extra mesh walls (normally enough to enclose 1/3 of the tent).
The prices also include delivery and set up if the tent is to be installed in Winnipeg. If the tent is
to be installed outside of Winnipeg there would be an extra travel charge.
To help our customers pick a tent size we start by providing a seating
capacity guide which gives a general idea of how many people each tent size can
accommodate when used in different ways. The seating capacity guide contains links to diagrams
of tents which have tables and chairs drawn to scale . These are available for all of
our tent sizes on this website. These diagrams show reception set ups with round or
rectangular tables.
If you are renting a pole-style tent, you will need a grass area that is at least 5 feet larger
than the tent on all four sides. So, for example, a 40'x60' pole-tent requires a grass area that is
50'x70'. Normally, a frame-stye tent requires only 2 extra feet of space on all four sides. So, for example,
a 20'x40' frame tent can be set-up in an area that is 24'x44'. The pole-style tent requires an area that
is all-grass, while the frame tent does not. In both cases, the area where the tent is to be
installed cannot have obstructions on the ground or lack proper overhead clearance. For
more information on pole vs. frame tents click here. Because it is
important to ensure that a proposed site is suitable, we offer site inspections for customers who
are not sure if they have enough room for a given tent size.
We can always set up frame-style tents on a non-grass surface. Frame-style
tents do not require any stakes or anchors in order to remain standing, although they do have to
be secured so that they are not affected by strong winds. Often they can be secured with weights.
No, we set up and remove the tents. The prices quoted in the price list
include set up, removal as well as delivery within the Winnipeg area.
The rates quoted on the price list are for the weekend, which usually means
a Friday set up and a Monday removal. However, these rates can also be viewed as 2-day rates. So, for example,
if a customer requests that a tent be installed on Thursday and removed on Sunday the rate would
be the same as the "weekend rate" since the tent is still being used for 2 days (Friday & Saturday). The period in the
day that the tent will be installed or removed is determined at the time of booking; when a tent
is booked we must ensure that the set up and removal times do not conflict with other rentals that
we have already committed ourselves to.
Yes. We normally will travel to areas of the Province that are within about 100kms of Winnipeg's
Perimeter Highway, although we occasionally may decide that we can travel further or cannot travel
that far depending on other commitments that we might have that weekend. There is a
travel charge for locations beyond the Perimeter Highway.
If the tent is installed in Winnipeg the delivery and pick up are included in the price.
For locations outside of the City there is a travel charge which is based
on the distance from your site to the nearest part of the Perimeter Highway. Currently, we charge
$1.00 for every kilometre that we travel beyond the Perimeter, and this applies to each
of the 4 one-way trips that we make. So, for example, if your site is in Teulon, which is 50 kms
north of the Perimeter Highway, we would make 4 one-way trips (or 2 return trips) to install the
tent and then remove it at the end of the weekend. We would have travelled 200 kms (50 kmsX4) outside of the
city to do this. The total cost for travel for this location would be 200 X $1.00 = $200.00. Another way to
calculate this amount is to take the distance between the Perimeter Highway and your site and just
multiply it by $4.00. So again, for Tuelon, 50kms X $4.00/km-of-distance-from-the-Perimeter = $200.00.
We do not rent out any tents that customers install themselves.
Yes. When you rent tables, chairs, dance floor or any other accessories we bring them out with
the tent and remove them when the tent is removed.
No. There is no charge for delivery of tables, chairs and dance floor when they are rented with
a tent, even if they are going to an out-of-town location. Once you pay the
travel charge for your location there is no additional charge for adding items on to your order other
than the cost of the items themselves.
Our customers are responsible for setting up the tables and chairs. We look after installing the
tent. If you are renting lighting or a dance floor we will install that as well. The tables and chairs
we will only deliver and remove, although we do deliver them to the inside of the tent.
Normally a tent would come with a complete set of french window walls or enough to fully enclose
the tent on all 4 sides. Normally, we also include extra mesh walls -- usually enough to enclose
about 1/3 of the tent. Because the tents come with 2 types of detachable side walls they have more
side walls than can be used at a time. The 2 types of walls are very useful when it comes
to dealing with different temperature and weather conditions.
Our tents come with free 24 hour emergency service.
